Departure Meet & Greet Service

Is it time to go home? We hope you had a great time in Istanbul. Don’t worry just yet. Yes, Istanbul airport can be a bit of a hassle for departing passengers. The queue to enter the terminal, the check-in queue, the passport control queue… it goes on and on. But not for you, just for others. Because you’re special. Your time and comfort are important to us.

That’s why we’ll greet you as soon as you arrive at the terminal and accompany you to your boarding gate. We’ve tailored our entire service to your comfort, from luggage handling and priority check-in to expedited passport control and a pleasant time in the lounge. How?

An Airport Meet and Greet service is a personalized airport assistance service designed to make your arrival, departure, or transit experience smoother, faster, and more comfortable in Istanbul Airport. A professional agent greets you at exit of the jetbridge and guides you through every stage of the airport process — including passport control, security, baggage claim, and transportation connections.

What makes it special is the level of comfort, efficiency, and peace of mind it provides. Instead of navigating crowded terminals or dealing with long queues on your own, you enjoy a seamless, stress-free journey handled by experts. It’s especially valuable for business travelers, families, elderly passengers, VIP guests, and anyone who values time, convenience, and personalized care.

From the very first moment of your departure, we ensure a flawlessly orchestrated experience designed with your comfort in mind. Our team, already in coordination with your driver before your arrival, welcomes you at the Istanbul International Departure Terminal entrance, while another staff member carefully collects your luggage directly from the vehicle and handles all carrying procedures on your behalf.

Your entry into the terminal is arranged through a dedicated priority access point, allowing you to bypass the crowds and save valuable time. If you are flying with one of our partner airlines, we also provide priority check-in assistance, ensuring a smooth and effortless start to your journey from Istanbul Airport.

Following your expedited passage through passport control, you will be escorted to the largest lounge in Istanbul Airport. Here, you can relax, refresh, and enjoy premium amenities in a calm and refined environment while waiting for your flight.

When boarding time approaches, our team returns to accompany you from the lounge and transports you to your departure gate with our buggy service. This seamless escort ensures that your entire airport experience—from terminal arrival to the aircraft gate—remains comfortable, discreet, and exceptionally well-coordinated.

We have a special offer for you. Would you like to receive service in a private terminal and lounge? We present you the General Aviation Terminal. This is a special service for you in a private terminal without getting into the busy atmosphere of the main terminal building.

Istanbul Airport VIP Arrival

We meet you at the aircraft gate and transfer you to Istanbul Airport General Aviation Terminal by private vehicle. While you are sipping your drink, the dedicated passport police check your documents. Our service will continue with the handling of your luggage to your vehicle and farewell in front of the Istanbul Airport General Aviation Terminal.

Istanbul Airport VIP Departure

We meet you at the general aviation terminal and proceed tou our lounge. The ground handling company will deliver your boarding pass to you at this special terminal at Istanbul Airport. While you taste delicious snacks before your flight, we complete your passport control procedures. When the boarding of your flight starts, we transfer you to the aircraft with our private vehicle and see you off in front of the aircraft.

Turkish Airlines is flying to most countries We offer special prices for Turkish Airlines Classic, Classic Plus, Elite, Elite Plus Members and all other passengers. If you are planning to fly with Turkish Airlines, you can immediately book Meet & Assist services we offer to Turkish Airlines guests.