Arrival Meet & Greet Service

Have you arrived at Istanbul Airport but want to avoid the tedious and hectic airport experience? Of course, you deserve more comfort. Our team, who will greet you at the boarding gate and escort you to your vehicle, looks forward to providing you with an elegant airport experience.

Whether you’re traveling to Istanbul for business or leisure, a smooth and effortless arrival after a long or short flight is something everyone deserves. Our elegance team assists you through every step of the airport process — including fast track passport control, luggage retrieval, and terminal navigation — ensuring you save valuable time ( minimum 45 minutes ). Simply enjoy the comfort of your journey while our dedicated Meet & Greet team accompany you.

An Airport Meet and Greet service is a personalized airport assistance service designed to make your arrival, departure, or transit experience smoother, faster, and more comfortable in Istanbul Airport. A professional agent greets you at exit of the jetbridge and guides you through every stage of the airport process — including passport control, security, baggage claim, and transportation connections.

What makes it special is the level of comfort, efficiency, and peace of mind it provides. Instead of navigating crowded terminals or dealing with long queues on your own, you enjoy a seamless, stress-free journey handled by experts. It’s especially valuable for business travelers, families, elderly passengers, VIP guests, and anyone who values time, convenience, and personalized care.

Your personal assistant will be waiting for you right at the jetbridge holding an elegant name sign for a seamless and distinguished welcome. From the moment we meet, you will be escorted by a private airport buggy directly to the exclusive fast-track passport control lane, ensuring a swift and effortless arrival experience.

Once your fast-track passport and customs formalities are completed, our team will personally retrieve your luggage from the carousel and guide you to your private chauffeured vehicle positioned conveniently at the terminal exit—so your journey continues in comfort from the very first step.

We’re here! You don’t have to look around. As soon as you step out of the jetway, you’ll find our staff waiting for you with an iPad with your name on it. You’re with us now. You don’t have to worry about a single detail until you reach your car or the boarding gate for your next flight.

Walking with swollen feet after a flight is truly difficult. Trying to find your way around like that can be truly tedious. No worries! Our staff will meet you at the boarding bridge exit and will also have a buggy with them. This isn’t a shuttle; it’s a private trip just for you and your family.

The journey begins at the boarding bridge exit and continues with a panoramic view, ending at fast-track passport control. Our buggies also have space for your carry-on luggage.

Our buggy will drop you off at passport control, and while other passengers wait in a long checkpoint, you will pass through a special checkpoint in 3-4 minutes at most and proceed to the baggage claim area with our staff.

After passing through passport control, passengers often rush to collect their luggage. But not our guests ! The assistant who accompanies you through fast-track passport control also works wonders in the baggage claim area. A porter joins our team here, collecting your luggage from the conveyor belt quickly. Next, you’ll be escorted to your vehicle by our agent and porter.

We have a special offer for you. Would you like to receive service in a private terminal and lounge? We present you the General Aviation Terminal. This is a special service for you in a private terminal without getting into the busy atmosphere of the main terminal building.

Istanbul Airport VIP Arrival

We meet you at the aircraft gate and transfer you to Istanbul Airport General Aviation Terminal by private vehicle. While you are sipping your drink, the dedicated passport police check your documents. Our service will continue with the handling of your luggage to your vehicle and farewell in front of the Istanbul Airport General Aviation Terminal.

Istanbul Airport VIP Departure

We meet you at the general aviation terminal and proceed tou our lounge. The ground handling company will deliver your boarding pass to you at this special terminal at Istanbul Airport. While you taste delicious snacks before your flight, we complete your passport control procedures. When the boarding of your flight starts, we transfer you to the aircraft with our private vehicle and see you off in front of the aircraft.

Turkish Airlines is flying to most countries We offer special prices for Turkish Airlines Classic, Classic Plus, Elite, Elite Plus Members and all other passengers. If you are planning to fly with Turkish Airlines, you can immediately book Meet & Assist services we offer to Turkish Airlines guests.